Transaction Orders shall be entered and placed, and Transactions performed via the Trading Platform in accordance with the Broker Trading Rules and the documents stipulated in the Broker Trading Rules.
Technical requirements for the Customer’s IT equipment, operating system, Internet connection, required for the use of the Trading Platform, shall be specified in the Broker Trading Rules and/or the documents stipulated in the Broker Trading Rules.
In order to use the Trading Platform, the Customer must log into the Trading Platform by using the special Trading Platform Security Elements issued by the Bank. If incorrect Trading Platform Security Elements are repeatedly entered by the Customer, the Customer’s access to the Trading Platform shall be temporarily blocked for a time period established by the Service Provider. The Customer shall not be able to use the Trading Platform during this period.
The Customer shall be entitled at any time to block the access to the Trading Platform by sending a respective request to the Bank’s customer service. Such restriction to access makes using of the Trading Platform in the Customer’s name impossible for Third Persons but also for the Customer. The Transaction Orders previously submitted by the Customer are not thereby affected, unless otherwise agreed by the Customer and the Bank.
Only the Customer shall have the right to use the Trading Platform. The Customer shall not allow Third Parties to use the Trading Platform Security Elements for accessing the Trading Platform without the Bank’s previous consent.
The Customer is obliged to immediately notify the Bank of any disclosure or potential disclosure of the Trading Platform Security Elements to Third Parties.
The Customer shall be responsible for the Transactions performed on behalf of the Customer via the Trading Platform and for other consequences associated with the use of the Customer’s Trading Platform Security Elements for accessing the Trading Platform, unless otherwise provided by the Imperative Provisions.
The Customer shall use the Trading Platform in accordance with the law and other applicable legal acts (including the relevant legal acts of foreign countries), legal instruments of stock exchanges and securities registers as well as the usages and practices of the corresponding market.
If the Customer wishes to cancel a Transaction Order placed via the Trading Platform, the Customer may submit a cancellation order until the moment of the execution of the Transaction. The Customer is aware of the fact that the Bank and/or Service Provider is not obliged to cancel the Transaction Order. The Transaction Order shall not be considered as cancelled before the Customer has received from the Bank and/or Service Provider a confirmation on the cancellation of the Transaction Order.
As a rule, the Transaction Confirmation shall be available to the Customer via the Trading Platform for each Transaction performed or agreement concluded via the Trading Platform immediately after the performance of the Transaction and/or conclusion of the agreement.
Payments to or from the Broker Account may only be made by transfer via the Customer’s Account.
As a rule, the Customer’s Broker Account balance and statement shall be updated each Banking Day, with respect to the Transactions performed on the previous Banking Day.
Any notices sent by the Bank and/or Service Provider to the Customer shall be considered as received, when the Bank or Service Provider has made the notice available to the Customer via the Trading Platform and/or internet bank and/or Website.
The Customer is obliged to review the Transaction Confirmations and the data on the balance of the Broker Account forwarded by the Bank and/or Service Provider via the Trading Platform and/or in electronic form, and to immediately inform the Bank of the following, while retaining responsibility for any damage caused by the failure to inform thereof:
- the Customer has failed to receive the Transaction Confirmation or confirmation on the cancellation of the Transaction Order;
- the data in the Transaction Confirmation do not correspond to the Transaction Order placed by the Customer;
- the Customer receives a Transaction Confirmation on a Transaction which the Customer has not performed;
- the data on the Customer’s Broker Account balance is erroneous.