We support Ukraine and the Ukrainian people

  • Free banking services for Ukrainians – to become a client, book an appointment
  • Opening a bank account without coming to the office for Estonian residence permit holders

We offer the following:

Free bank account

Opening an account is free of charge and there is no monthly fee. With a residence permit card, the account can be opened online.

Free payments

At LHV, there are no fees on euro payments. In addition, we compensate fees on payments made to Ukraine.

Bank card with many options

New customers will be issued a bank card that enables them to pay and carry out cash operations as well as make internet purchases.

Become a client without visiting the bank

Residence permit card

Having an Estonian residence permit card allows you to open a bank account conveniently without coming to the office and digitally sign all necessary agreements.


In case you do not have an Estonian residence permit card yet, you can apply for it at the Estonian Police and Border Guard Board. Read more

  • Start opening an account
    Fill in the required information in the LHV mobile app or internet bank.

  • E-identification
    Enter the number of a valid ID card, passport or residence card issued in Estonia.

  • Conclude a client agreement
    You can sign the client agreement at LHV mobile app or internet bank, for that you need a valid ID card with ID card reader, mobile-ID or Smart-ID.

  • Order a card
    Order card in mobile app or internet bank.

FAQ

If you have an Estonian residence permit you can open a bank account conveniently without coming to the office.

In order to open an account, please fill in the account opening application form.

Together with the residence permit card you received an envelope with a PIN1 and PIN2 code. You can use PIN1 for digital identification purposes, PIN2 is your digital signature. You can sign a client agreement on our web-page by using both of these codes.

If you have any extra questions, kindly let us know at ukraina@lhv.ee and we will be happy to help.

In case you do not have an Estonian residence permit yet, you can apply for it at the Estonian Police and Border Guard Board. Read more

Having an Estonian residence permit allows you to conveniently open a bank account without coming to the office and digitally sign all necessary agreements

In case you do not have an Estonian residence permit but wish to open an account in LHV:

If you have any extra questions, kindly let us know at ukraina@lhv.ee and we will be happy to help.

You can read more about how your assets in LHV are protected on our website.

Yes, the National Guarantee Fund will guarantee up to 100,000 euros per customer in a war situation. You can read more on the website of the Guarantee Fund.

No it is not possible as Mastercard, a partner of LHV bank cards, has suspended its operations in Russia.

No it is not possible as Mastercard, a partner of LHV bank cards, has suspended its operations in Russia. At present, bank cards issued in Russia can only be used to pay in Russia.

Starting from 30.03.2022, it is not possible to make payments to Russian banks. The restriction applies to any currency as well as subsidiaries of Russian banks that may be registered or operate outside Russia. Exceptionally, the bank may allow corporate banking or private banking customers to process certain Russian-related payments if the transactions are in compliance with international sanctions.

Starting from 09.08.2022, it is not possible to accept payments from Russian banks. The restriction applies to all currencies as well as subsidiaries of Russian banks that may be registered or operate outside of Russia. Exceptionally, the bank may allow corporate banking or private banking customers to process certain Russian-related payments if the transactions are in compliance with international sanctions.

The receipt of the money by the recipient primarily depends on when the payment was due to arrive, or the value date of the payment. You can check the terms of receipt of foreign payments made from LHV on our website.

If the sanctions had been imposed on a bank participating in the payment by the value date, it is very likely that the money will be returned to the payer. The movement of payments may also be disrupted due to the restrictions established by the correspondent banks used.

NB! The sanctions imposed by the European Union on Rossiya Bank, Promsvyazbank and VEB.RF are an exception. Return payments are currently “frozen” and the return of the money may be a lengthy process.

It is important to keep in mind that the full address of the recipient also has to be stated for payments made to Russia and Belarus.

The receipt of the money by the recipient primarily depends on when the payment was due to arrive, or the value date of the payment. Information about the value dates of payments can be obtained from the respective Russian bank.

If the sanctions were already imposed on a bank participating in the payment by the value date, it is very likely that the money will be returned to the payer. The movement of payments may also be disrupted due to the restrictions established by the correspondent banks used.

NB! The sanctions imposed by the European Union on Rossiya Bank, Promsvyazbank and VEB.RF are an exception. Return payments are currently “frozen” and the return of the money may be a lengthy process.

It is important to keep in mind that the full address of the recipient also has to be stated for payments made to Russia and Belarus.

The receipt of the money by the recipient primarily depends on when the payment was due to arrive, or the value date of the payment. You can check the terms of receipt of foreign payments made from LHV on our website.

If the sanctions were already imposed on a bank participating in the payment by the value date, it is very likely that the money will be returned to the payer. The movement of payments may also be disrupted due to the restrictions established by the correspondent banks used.

NB! The sanctions imposed by the European Union on Rossiya Bank, Promsvyazbank and VEB.RF are an exception. Return payments are currently “frozen” and the return of the money may be a lengthy process. The money may remain frozen as long as the sanctions are in force.

It is important to keep in mind that the full address of the recipient also has to be stated for payments made to Russia and Belarus.

The receipt of the money by the recipient primarily depends on when the payment was due to arrive, or the value date of the payment. Information about the value dates of payments can be obtained from the respective Russian bank.

If the sanctions were already imposed on a bank participating in the payment by the value date, it is very likely that the money will be returned to the payer. The movement of payments may also be disrupted due to the restrictions established by the correspondent banks used.

NB! The sanctions imposed by the European Union on Rossiya Bank, Promsvyazbank and VEB.RF are an exception. Return payments are currently “frozen” and the return of the money may be a lengthy process. The money may remain frozen as long as the sanctions are in force.

It is important to keep in mind that the full address of the recipient also has to be stated for payments made to Russia and Belarus.

Starting from 09.08.2022, LHV Pank will not be accepting payments from banks in Russia or Belarus. Received payments are returned to the payer. Read more

The rouble currency exchange restrictions will apply until the end of the restrictions arising from the sanctions. Unfortunately, it is currently not possible to forecast a more exact date.

The payment restrictions will apply until the end of the restrictions arising from the sanctions. Unfortunately, it is currently not possible to forecast a more exact date.

Manage your everyday banking in mobile

It's convenient to manage your finances in the app. This way, you can always keep an eye on your bank account and, if necessary, make transfers in just a few seconds, check the PIN code of the bank card or see where the nearest LHV ATM is located.

Read more

Donate and support Ukraine

Payments made to Ukraine are free of charge at LHV. Payment fees are compensated within a couple of days. Euro payments are fast and free of charge.

Ensure you are donating to reliable organizations.

The Estonian Refugee Council has offered comprehensive humanitarian aid in Ukraine since 2014. They are currently offering local support to civilians who have suffered due to the war, including internally displaced people, and are taking medicines and medical supplies to hospitals. They are also organising evacuations to Estonia and supporting war refugees in Estonia in the coping and integrating.

The Estonian Red Cross is gathering both items and monetary donations to help the Ukrainian people. Unused sanitary items, bedlinen, blankets, pillows, sleeping bags and towels are welcome. Monetary donations for buying medical and sanitary supplies will reach those in need via the Ukrainian Red Cross.

The Estonian Voluntary Rescue Association is in constant communication with Ukrainian rescue service organisations and gathers donations to help them. Both firefighting equipment and other equipment necessary for rescue works are needed. All institutions and people who wish to donate the necessary items can contact info@paasteliit.ee or call +372 527 4112. The Ukrainian rescuers do not wish to receive money, as they have difficulties in placing orders. The Rescue Association collects donations, buys the necessary supplies with the money raised and organises the delivery.

The National Defence Promotion Foundation is collecting donations for the treatment of injured Ukrainian soldiers in Estonia or in allied countries. With the donations, the Foundation supports the treatment of those who can be transported to the medical institutions of Estonia or those of allied countries and who can be given medical aid that is difficult to provide on the ground, in view of the local situation.

The Ukrainian Cultural Centre has supported Ukrainian internally displaced persons and people who have suffered in near-frontline settlements since 2014. The Ukrainian Cultural Centre is currently collecting donations for urgent needs: fuel, food, first aid kits and other items for the volunteer frontline and for helping war refugees both in Ukraine and upon their arrival in Estonia.

The National Bank of Ukraine has opened separate bank accounts for people to directly support the Ukrainian armed forces. For support to reach them in the quickest and smoothest way, we recommend using support account No. DE05504000005040040066 (recipient: National Bank of Ukraine) instead of a Ukrainian bank account that starts with UA.

If you have any questions, you can contact our customer support.

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